It's no secret that
HP MediaSmart Server owners have been
having an awful time getting their device to operate correctly, er, at all since HP loosed its most recent
software update on July 21st. In order to
make sure owners have a solution implement its best damage control tactics, HP's own Director of Marketing for the Connected Entertainment group has put out a statement informing users that the problems (slow console shown above) are more than a figment of their imagination. Furthermore, the so-called solution is to simply "install each update one at a time, independently," because clearly HP cannot be bothered to fix a problem it helped create. Oh, it gets better. HP is also aware that PacketVideo (bundled with the update) "no longer supports media streaming to Sony's PlayStation 3," so it simply encourages owners to surf on over to a third-party website and hack up the PV database in order to get things back to normal. Jump on past the break for the patently ridiculous letter in its entirety.
[Image courtesy of
Within Windows]
Continue reading HP responds to MediaSmart Server issues, offers no real solution at all
Filed under: Home Entertainment, Storage, Networking
HP responds to MediaSmart Server issues, offers no real solution at all originally appeared on Engadget on Tue, 29 Jul 2008 15:43:00 EST. Please see our terms for use of feeds.
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